FAQS

Refund and replacement policy

If you receive a damaged or defective item, we will gladly replace it at no additional cost to you. Please contact us within 14 days of receiving your information.

We can only provide you with a replacement if the product meets the following conditions:

Item was defective - arrived damaged/broken or soiled.
Packages lost in transit.

NOTE: Pasitact is not responsible for any lost or mis-shipped packages. Before submitting your order, please make sure that all the information you provide is correct to avoid postage loss or other unexpected situations.

Cancel

You can request cancellation within 24 hours of purchase. Otherwise, you will receive a partial refund as we have already started the shipping process. Be sure to read our instructions and processing times carefully.

Do you offer international shipping?

We ship worldwide.

How do I track my package?

You can check the status of your order at any time by visiting the following link: Order Status. You can also contact our customer support desk:

service@evipestore.com Feel free to ask questions.

How long does it take for the order to arrive?

Once shipped, your order will arrive within 10 to 20 working days in the United States, Poland, Canada, Australia, the United Kingdom, and may take up to 28 working days in other countries, depending on the speed of customs clearance and possession overseas Multiple warehouses. Once your order has shipped, you will receive a confirmation email. Please feel free to email us to check the status of your order. We're happy to help.